Terms & Conditions
Discount Plan and Refund:
Policies and Discounts
Group and Corporate Discounts
We offer group and corporate discounts on many courses. These discounts are available for clients who want to maximize their return on investment.
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We offer individual discounts on many courses for people who are self-sponsored and make their payment in full and upfront at the time of registration.
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For companies that wants to maximize the return on their investment in training: Register 5 participants on the same course and dates and pay only for 4.
Nominations to our public courses are to be processed by the client’s HR/Training department except for self-nominations which are to be paid in advance using the “payment by self” option on the online registration form. A refund will be issued back to the client in the event of course cancellation or seat unavailability. Registration confirmation is subject to Platform’s review of registration request and seat availability.
If a confirmed registration is cancelled less than 5 calendar days prior to the course start date, a substitute participant may be nominated to attend the same course, or a 20% cancellation charge is applied.
Feedback and Complaints
Platform actively believes in continuous improvement. To this effect, Platform welcomes feedback related to its people, products or processes. If you have comments and/or suggestions which will ultimately help us improve in any way, please write to us on fe******@eu********.org and we commit to respond to you within 2 business days – at the most.